30-Day Clean Air Guarantee
Experience YesAir in your own space for 30 days. If you’re not satisfied, return your purifier for a refund. No restocking fees on products returned in like-new condition.
Try YesAir Risk-Free
We believe once you experience cleaner, quieter air every day, you’ll understand the difference. That’s why every YesAir purifier includes a 30-day in-home trial.
Included
- 30 days from delivery to initiate a return
- No hidden fees
- No restocking fees on like-new returns
- Prepaid return labels available
- Fast refund processing
Return Conditions
- Returns must include original packaging
- Products should be returned in good condition
- Heavy wear or missing parts may affect the refund amount
- Serial number mismatches may delay processing
- Returns are inspected upon arrival
How Returns Work
Our support team guides you through the return process step-by-step.
Contact Support
Reach out by phone, email, or our contact form to begin your return.
Receive Label
We’ll provide a prepaid return shipping label and instructions.
Ship Your Return
Securely package the product with all original materials included.
Refund Processed
Refunds are typically processed within 1–3 business days after inspection.
Shipping & Refund Details
Return Shipping
We provide prepaid return labels for your convenience. Return shipping costs are deducted from the refund and capped at $75 within the contiguous U.S.
Refund Timing
Refunds are typically processed within 1–3 business days after the returned product is received and inspected.
Damaged or Incorrect Orders
If your order arrives damaged or incomplete, contact us immediately, and our team will work quickly to resolve the issue.