Simple guidance on air purifier placement, filter care, air quality, and choosing the right purifier for your space.
YesAir Pro Warranty & Registration
Every YesAir Pro includes a 1-Year Limited Warranty, with complimentary extended coverage up to 3 years when registered within 30 days of delivery.
Register Your YesAir Pro
Registration takes less than 1 minute and activates your complimentary extended warranty coverage.
Warranty Coverage
Covered
- Manufacturing defects in materials or workmanship
- Functional component failures under normal use
- Eligible defective parts during the warranty period
- Repair or replacement of approved warranty claims
Not Covered
- Cosmetic wear, scratches, or dents
- Power surge or electrical damage
- Use of non-original replacement filters
- Failure to perform routine maintenance
Find Your Serial Number
Your product serial number is located on the rear label of the unit and begins with the letter “P”.
Example: PXXXX-XXXXX-XXXXX
You may need your serial number when registering your unit or submitting a warranty claim.
Warranty Claim Process
If your unit experiences an issue, our support team will guide you through the repair or replacement process.
Contact Support
Reach out to our support team by phone or email to begin your claim.
Receive RMA
Once approved, you’ll receive return instructions and an RMA number.
Ship Your Unit
Securely package and send the unit to our California service center.
Repair or Replace
We repair or replace eligible units and return them at no cost.