Shipping Information

Free Shipping on all orders

Fast and Free Standard Shipping is available on all ordersNo minimum or promo is needed. This offer is valid only for deliveries to the contiguous US. Orders placed after the 2 PM Pacific Time cutoff will ship the same day or the next business day. 

Shipping Info:

  • We do not ship physical products to PO Boxes.
  • We ship to APO/FPO addresses. However, these shipments require additional processing time after delivery to the military post office. Email cs@yesair.com for a quote.
  • Not all shipping methods are available for specific zip codes.
  • We ship Monday through Friday only. The shipping department is closed on weekends and observed holidays. 
  • We ship most orders via FedEx but utilize UPS and USPS.
  • Expedited or Rush delivery options are non-refundable. If the package is delivered late, we can file a claim on your behalf, but reimbursement depends on the carrier's approval.
  • Most shipments require an adult signature over the age of 18.

      FAQ

      Where do you ship?

      • Lower 48 US States - Free Shipping
      • Alaska, Hawaii, and US Territories 
      • APO/FPO Military Mail
      • Canada 

      Do you ship internationally?

      Yes, we do offer Shipping to Canada. Please contact Customer Support and provide your complete address and postal code for an exact shipping quote. Also, include the item(s) and quantity you'd like to order.

      Please note that we may be subject to various rules and restrictions regarding some international deliveries. You may also be subject to additional taxes and duties over which we have no control. If this applies, you are responsible for complying with the laws of the country where you live and will be responsible for any such additional costs or taxes.

      Where do you ship from?

      We ship from our San Diego, CA warehouse and use fulfillment centers to expedite our products to you.

      FedEx Home Delivery Transit Map 

      from: San Diego, California 92126

      Do you offer Expedited Shipping options?

      We offer fast FedEx Ground delivery. For expedited options, please contact customer service at 888-888-2505 or cs@yesair.com.

      When does my order ship?

      Your order will ship the same day if placed before 2 PM Pacific Time. Otherwise, it will leave the following business day after placing an order.

       Order Placed Order Ships
      Monday Tuesday
      Tuesday Wednesday
      Wednesday Thursday
      Thursday Friday
      Friday Monday
      Saturday Monday
      Sunday Monday

       

      When will I receive my order?

      The shipping estimate on the product page near the "Add to Cart" button provides detailed information on when you will receive your order. Select your destination state to find your Estimated Delivery Day(s).

      Tracking

      How can I track my order?

      Tracking status emails are sent every step of the way, keeping you in the loop. Check your email for the following notifications, which include a tracking link: Ordered > Order Packed > On its way > Out for delivery > Delivered.

      Note: If you didn't receive our tracking emails, you must log in to your account to view the shipping status. 

      Access your account at yesair.com/account

      You can quickly check the status using the link below. 

      Quick order status at yesair.com/track


      FAQ

      What if my order is damaged or missing parts?

      If you receive your order and the product is damaged or an item is missing from the box, you must contact us at 888-888-2505. In this rare case, we will file a damage claim with the carrier and promptly send you a replacement. We value your business, and your satisfaction is our highest priority!

      Attn: Customers Outside the Lower 48 States

      Alaska, Hawaii, US Territories, APO/FPO, Canada, etc.

      Would you like an exact shipping quote to your location? Email cs@yesair.com and provide the name, shipping address, and product(s) you want to order. We'll respond within one business day with a shipping quote.

      Contact Us

      Do you still have questions? Visit our FAQ or Get In Touch

      Email: cs@yesair.com

      Text Us: 858-288-2188